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Corio Village Respect, Protect, Connect

Posted: June 15, 2021 | Author: Jamieson Cosgriff

“Respect, Protect, Connect”, is about making sure that Corio Village is a safe and family friendly shopping centre that can be enjoyed by all that use our facilities.

That’s why we’re investing in additional security & safety initiatives to make the centre a safer space for our community.

Some of these initiatives include:

  • A ‘Zero Tolerance’ approach to visitors that display offensive, aggressive, or intimidating behaviour which is in contrasts to our vision of providing a safe and family friendly place to shop.
  • Installation of external Emergency Marker Signage to direct emergency services to precise locations for improve triple zero response times for the centre.
  • Bodycams worn by all Security personnel for both safety of our officers, and to assist Police with incident investigations.
  • An upgraded CCTV system to capture clear images of incidents that occur internally and externally at the centre
  • Coffee with a cop community engagement initiative
  • Dedicated electronic reporting system to Corio Police for all crime related incidents so that they are actioned in a timely manner.
  • General retailer welfare checks conducted by Security officers daily to improve the lines of communication between retailer loss & prevention officers and centre security.
  • New terms & condition of entry signage installed at all car park entry points.
  • Loading dock safety rules displayed and enforced for all delivery’s and loading dock movements occurring at the centre.
  • Regular hazard inspections completed on our loading docks and carparks.
  • Internal and external lighting upgraded to allow for clear visibility and improved safety for our customers shopping after dark.
  • Security personnel have been issued with Hi-Visibility vest whilst on duty so that they are more identifiable while patrolling the centre to deter antisocial behaviour and to standout to our retailers and customer that require assistance.
  • New emergency equipment installed at dedicated locations throughout the centre, First Aid Kits, AED’s and privacy screens.
  • Regular meetings held with Senior personnel from Corio Police to identify issues and escalating trends occurring at the centre.

For more information, please contact Centre Management on 5275 3111. For Security assistance, please call 0408 637 495.